Shipping policy

SHIPPING POLICY

Thank you for shopping with Cast & Crosshair Outdoors (CCO)! We appreciate every order and work hard to get your CCO gear on its way as quickly as possible.

PROCESSING TIME

Orders are typically processed and prepared for shipment within 48 hours of purchase.

Please note that processing time and shipping/transit time are separate. During new releases, sales, holidays, or periods of high order volume, processing may take slightly longer.

Custom or made-to-order items may also require additional processing time.

USPS SHIPPING

All CCO orders are shipped through USPS (United States Postal Service).

Once your order has been shipped, you will receive tracking information when available. USPS delivery estimates are estimates only and are not guaranteed by Cast & Crosshair Outdoors.

Once a package has been accepted by USPS, transit times and delivery are outside of our direct control. CCO is not responsible for USPS delays caused by weather, holidays, transportation issues, or other circumstances outside of our control.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your shipping information before submitting your order. CCO is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If a package is returned to CCO because of an incorrect or incomplete address, additional shipping charges may be required to resend the order.

LOST, STOLEN OR DELIVERED PACKAGES

Once USPS tracking shows a package as delivered, Cast & Crosshair Outdoors is not responsible for packages that are lost, misplaced, or stolen after delivery.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact your local USPS office.

If a package appears to be lost while in transit, please contact us. We will do our best to assist you with the available tracking and carrier information.

DAMAGED ORDERS

If your order arrives damaged, please contact CCO within 3 days of delivery.

Please include your order number and clear photos of the item and shipping packaging so we can review the issue and help determine the appropriate next steps.

SHIPPING CHARGES

Shipping costs are calculated and displayed at checkout.

Original shipping charges are non-refundable unless the issue was caused by an error on our part.

QUESTIONS?

If you have questions regarding your shipment, please contact Cast & Crosshair Outdoors and include your name and order number so we can assist you as quickly as possible.

Thank you for supporting our small business and the CCO family!

Cast & Crosshair Outdoors
Faith • Outdoors • Lifestyle
Joshua 1:9